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Technical support

Carrying out work to support and finalize projects, comprehensive support and maintenance.

Technical support
Technical support

What is technical support?

Goodbit employees have experience in almost all available technologies for developing web services and mobile applications. If you have an existing website and you need changes from minor changes to a major redesign - we can help with low hourly rates.In fact, in many cases we help in fractions of an hour (and we bill you only for a part, not for the whole hour!).Often our clients simply do not have time to update their photos and images or add a short paragraph about a new product or service. Goodbit can make these changes for you on your existing website. We provide our customers with carefully selected support services to help not only with the deployment of the project,but also with the ongoing maintenance of web systems to ensure the smooth operation of their online projects,up to full support for operational management, feature development, troubleshooting and disaster recovery.Our craftsmen have one goal: to keep your computer systems in working order and work with maximum efficiency. Get reliable cybersecurity services, computer technical support, remote monitoring, antivirus protection,cloud backup, disaster recovery and more from your Trusted Web and Mobile Development Partner

Other services

Web development

Mobile development

Dedicated Development Team

Progressive web applications

Minimum viable product

Cloud application development

Development of financial solutions

Chatbots and artificial intelligence

CRM system

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Advantages of technical support

Experienced support

All our masters are certified specialists with many years of experience. We have the skills to solve your problem and get you back to work.

Predictable budget

Thanks to our various packages of managed IT projects, we can adapt the monthlybudget according to your needs without high costs.

FREE Support Service

As part of a managed service plan, you will receive FREE unlimited support from the support service. Call us, no matter how small the problem is.

Short time frame SLA and a team of professionals

You will never be alone. Our support service solves your problems QUICKLY and correctly from the first time. Our focus has always been on customer service. Our IT team is polite, competent and always professional.

Our experience

Learn more about our projects

View cases
Our full cycle method
We conduct events at all stages of software development, offering effective and elegantly designed solutions to improve your everyday business processes

Business analysis

The purpose of business analysis is to test the idea of the project.

UI / UX design

Creating an elegant and responsive UI/UX taking into account the latest market trends.

Development and testing

Through continuous testing, we make sure that the code being developed is clean, efficient and error-free.

Maintenance and support

The software becomes outdated, technical errors occur, the idea of the project changes.

The difference we offer

  • Team of Specialists

    Working with Goodbit, you hire an enthusiastic team of dedicated developers. Our mental health specialist closely monitors the mental state of each employee to ensure their happiness, motivation and loyalty. Thanks to our employee satisfaction checks, we ensure low staff turnover and the absence of related project delays.

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  • Satisfied users with UX audit

    We will provide the right UX/UI audit that will solve specific and measurable tasks. Let's identify the difficulties of interaction with the interface in order to understand why users leave and do not perform targeted actions. We will help you increase conversion without attracting advertising budgets.

    2

  • Security

    Our customers retain all intellectual property! If necessary, long-term support and comprehensive provision of the necessary resources for the project can be provided.

    3

  • Team of Specialists

    Working with Goodbit, you hire an enthusiastic team of dedicated developers. Our mental health specialist closely monitors the mental state of each employee to ensure their happiness, motivation and loyalty. Thanks to our employee satisfaction checks, we ensure low staff turnover and the absence of related project delays.

    4

Find out more about the service you are interested in

Web development

Mobile development

Minimum viable product

Dedicated Development Team

Progressive Web applications

Development of financial solutions

Development of cloud applications

CRM systems

Chatbots and artificial intelligence

I'm here to help you find a software solution.

If you have a business problem that you want to solve with a software solution, let me tell you about what we can offer. Should I start with a free evaluation of your project?

MariaPartner Relations Manager
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Partner Relations Manager